It is a pleasure to provide this high recommendation for Regan Alexander, who has recently assisted my Partner & I in the purchase of our first home.
As first home buyers we displayed no expertise in the process of inspecting or purchasing a home. We were nervous about the prospect of such a big decision & commitment, and we were put at ease by Regan's relaxed demeanour & expertise.
He assisted in helping us understand the pros & cons of each property as related to our individual circumstances, and got the ball rolling with our education in buying a home. Regan has been a trusted guide in this process, and we never felt any pressure from Regan throughout the process. Regan listened and responded accordingly when we provided information about our needs and wants of a property.
As Regan will also attest, the negotiation process had been long & hair raising, with numerous Council requirements & special conditions to satisfy before the sale could complete. Regan remained calm and supportive throughout the process and if he felt stressed, he never showed it.
He answered our questions promptly and if he did not know the answer, he immediately told us and went about gathering the information for us in a timely fashion. He has been available to us, beyond the call of duty, day & night. Text messages, phone calls, emails - all dealt with promptly and respectfully. We are very grateful to Regan for his availability, but never once expected that he would go to the lengths that he did to support us.
As a new member of the Bright Community I feel very confident in the honesty & integrity of the service provided by Regan on behalf of Alexander's First National Real Estate. The best single word I could use to describe our experience is “nurturing”.
There are many other suitable phrases to describe Regan – calm, kind, honest and of great humour are just a few. I wish him the best in his future endeavours and thank him for assisting us in feeling confident and finding a home in a nerve-wracking buyer & renter market.
I would unreservedly recommend Regan to any friend or family member requiring his expertise.